Editor

Editor

Wednesday, 24 October 2012 16:28

excellent customer service

The excellent customer service I've received in my time of need for breathing medications - I want to thank all the staff at ads for their comforting voices over the phone. All the employees are so helpful and kind. I want to give the highest compliment award to all the staff there for my wonderful experience.

Christiane S.
Wednesday, 24 October 2012 16:26

a pleasure to work with

I must say your company is a pleasure to work with. Everyone I have spoken to has been both pleasant and efficient. Thank you.

Maureen K. (Patient's Wife)
Wednesday, 24 October 2012 16:25

I just called in to say Thank You

I just called in to say Thank You. My supplies were stolen and you reshipped them to me. I really appreciate you and all the hard work you do. Give a Huge "Thank You" to the managers for having my supplies reshipped to me. Oh and God Bless You.

Archalee D.
Wednesday, 24 October 2012 16:24

helpful customer service

It is sure hard to get cheerful, helpful customer service these days. Almost everywhere you call, is now automated, or the line is constantly busy. I know most people only take the time to complain about bad service, but more of us need to acknowledge good service. So this is my Acknowledgement for the GREAT SERVICE I have received each and every time in the past year. I have also received the same GREAT SERVICE, whenever I needed to speak with someone in the Billing Department. Please keep up the GREAT WORK, and know that there are people who appreciate your service. Thank you!

Diana R. (Patient's Daughter)
Wednesday, 24 October 2012 16:19

you made me feel so comfortable

Good morning thanks for the e-mail, it was great talking to you yesterday I appreciate how well you handled my request, I wish all reps. Were as good as you, you made me feel so comfortable on the phone and it was like I was talking to a friend. Thanks again, I will be looking forward to dealing with you in the near and hopefully in the extended future. I really want to thank you once again!

Antonio Q.

I am so impressed and thankful with you and your pharmacy to even consider doing something like hand delivering supplies. I didn't even think that would be an option! Every time I call I always get a cheerful LIVE person and that's very rare to hear when your calling companies now-a-days. I just wanted to thank you and everyone at ADS from the bottom of my heart for all the effort you have put in to helping my client. I will definitely be referring all my diabetic patients to your company from this day forward!

Dana (Case Worker)
Wednesday, 24 October 2012 16:17

I LOVE ADS!

I've had another pharmacy calling me trying to get me to switch to their service. Why would I switch to another company when I have had such a great experience with ADS? No other pharmacy has treated me with such respect and great service EVER! Gina, you have been an absolute angel through out all of this. I also wanted to thank Laura G. she helped me at the beginning and I can't thank the both of you enough. I LOVE ADS!

Angelo C.

By this brief note I wish to extend my appreciation for the service I received on this timely equipment delivery and the extensiveness of the supplies – all were needed. Also I want each staff member to know how grateful I am for their personal interest, follow through and commitment at all times in responding to my telephone calls and requests. Each staff member is always attentive to my questions, needs, and requests for any specific information. This has always characterized the service I need from ADS. Thanks to each of you most sincerely.

Ralph P.
Wednesday, 24 October 2012 16:16

I appreciate everyone at ADS

I appreciate everyone at ADS because you are always so kind and having my supplies shipped is so helpful in my busy life. Especially since I have to get supplies every 25 days it would be so hard to have to remember to go to the pharmacy so often. I want Everyone to know how Thankful I am to all of you.

Oscar F.
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